Information Sources in Business Communication

I. Books and Audiovisuals II Periodical Resources A. Electronic Indexes and Full-Text Collections B. Print Indexes and Bibliographies III. Reference Materials A. Writing Guides B. Encyclopedias C. Other Reference Sources IV. Government Publications V. Web Resources VI. Course Information VII. Help from the Library I. Books & Audiovisuals Use tomCat (the U of M Library catalog). For subject searches, use Library of Congress Subject Headings such as employment interviewing or nonverbal communication or business presentations. (LC Subject Headings volumes are available in Reference.) Also try searching by keywords such as workplace diversity or dining etiquette. (Leave out words like in, of, on, and the; AND is assumed between words). Video tapes can be located by using videorecording as a keyword. Example: etiquette videorecording . Copy the call number from the catalog record to find the book. (See How to Find Books.) netLibrary [UM Only] A collection of over 46,000 electronic books in various disciplines. Some of these items may be available in print as well as electronically. II. Periodical Resources A. Electronic Indexes and Full-Text Collections Use an electronic database. These are recommended. Other periodical databases are listed on Periodical Databases by Adademic Area. For help finding articles try How to Find Articles in Periodicals and refer to How to find Print Periodicals for help locating the articles you've found. If the periodical is available electronically, you will find a link to it from the electronic journals list. ABI/Inform (business journals, 1985-) [UM Only] The most comprehensive business database. Many full text with images, not as many in earlier volumes. Business and Industry(1994 - ) [UM Only] Covers 1200+ publications, including leading trade magazines, newsletters, the general business press and international business dailies. Business Dateline (1985 - ) [UM Only] Indexes mostly newspapers, including the Commercial Appeal and Memphis Business Journal. Does not include text of articles. Business Source Premier(1965-)[UM Only] Provides full text for more than 2,800 scholarly business journals, 900 peer-reviewed business publications. Includes virtually all subject areas related to business. Coverage 1965-, or first published issue, some as far back as 1922. CommSearch (24 journals through 1995, including 6 NCA journals with abstracts and full text) [CD, Reference Department] [About CommSearch ] Note: The 3rd edition (through 1997) is available in the Communications Department. ERIC (education journals, documents, 1966-) [UM Only] Includes abstracts of journal articles, books, curriculi, conference papers, theses and dissertations. Gartner, Inc. (Market Research in Information Technology; log in with your UUID and password) [UM Only] Search or browse the collection of market research reports from Gartner, Inc., the largest IT research organization in the world. Over 1000 analysts provide information and data on IT technologies as well as how technology is being used in public and private organizations around the world. When prompted log in with your U of M UUID and password. General Business File, 1980 - [UM Only] Analyze company performance and activity, industry events and trends as well as the latest in management, economics and politics. Access to a combination of broker research reports, trade publications, newspapers, journals and directory listings with full text and images available. Covers 2657 periodical titles, 2042 full text. Fact Sheet [PDF] | Sample Search [html] IEEE Explore [UM Only] IEEE Explore indexes and abstracts IEEE (Institute of Electrical and Electronics Engineers) publications, transactions, magazines, letters, proceedings, and standards. The UofM has fulltext rights to articles in the ASPP periodicals from recent years. Coverage: citations, 1952- ; fulltext (limited to IEEE periodicals), 1999-. Lexis-Nexis Academic Universe [UM Only] Provides full text of many magazines and newspapers, including The Commercial Appeal since 1990. Includes many trade and business publications; company and industry information. Sociological Abstracts [UM Only] Provides access to the latest research in sociology and related disciplines in the social and behavioral sciences. Indexing began 1963; abstracting began 1974. Wilson Business Full Text [UM Only] Part of Wilson Omni File Mega. Indexes periodicals in accounting, acquisitions & mergers, advertising, banking, building & construction, chemicals & pharmaceuticals, communications, computers, the cosmetics industry, economics, electronics, the entertainment industry, finance, financial services, government regulations, health care, high technology, hospitality & tourism, human resources, industrial relations, insurance, international business, investments, management, marketing, mass media, occupational health & safety, oil & gas, paper & pulp industries, public utilities, publishing, purchasing, real estate, retailing, small business, taxation, technology, and transportation. Coverage: citations & abstracts, 1982- ; full text, 1995- Other Databases: These databases provide coverage on a wide range of subjects and may be useful in your research. Electronic Journals Service (EJS) [UM Only] Electronic journals service available through a common interface for online journal subscriptions. Search, browse, and identify journals and articles available online in either full-text or table-of-content format. Hyperlinks are provided to more than 1,300 electronic journals worldwide. Expanded Academic Index (1980-) [UM Only] Indexes about 1,900 magazines, journals, and the NY Times newspaper. Most have abstracts, and about 900 are full text. IngentaConnect [Open Access] Formerly Uncover. Browse the publication list or search tables of contents to over 17,000 periodicals; period of coverage varies. Provides document delivery service. JSTOR [UM Only] The JSTOR database consists of complete backfiles of core scholarly journals which have been digitized, starting with the very first issues. Oxford Reference Online [UM Only] The Oxford Reference Online Premium collection is an online collection of dictionaries and encyclopedias in many fields including: art & architecture, bilingual dictionaries, biological science, classics, computing, earth & environmental sciences, economics & business, English dictionaries and thesauruses, English language reference, food & drink, history, law, literature, maps & illustrations, military history, mythology & folklore, names & places, performing arts, physical sciences & mathematics, politics & social sciences, quotations, religion & philosophy, and science. PowerSearch [UM Only] Searches the 12 InfoTrac databases simultaneously. Wilson Omnifile Mega Full Text [UM Only] Provides access to eleven databases: Education , General Science , Humanities , Readers' Guide , Social Sciences, Wilson Business , Art, Applied Science & Technology, Index to Legal Periodicals, Library Literature & Information Science, Biological & Agricultural. Search databases individually, in selected groups, or all at once. WorldCat [UM Only] Records of any type of material cataloged by OCLC member libraries, including books, periodicals, audiovisual materials, and websites. Contains manuscripts written as early as the 12th century. B. Print Indexes and Bibliographies Business Periodicals Index (1958-2001) [Reference Index Tables] Psychological Abstracts (1927-) [Reference Abstract Shelves] Reader's Guide to Periodical Literature (1890-2000) [Reference Index Tables] Social Sciences Index (1965-96) [Reference Index Tables] III. Reference Materials A. Writing Guides The AMA Style Guide for Business Writing [Ref HF5726.A49 1996] Bilingual Guide to Business and Professional Correspondence (French & English) [Ref HF 5726.H34 1978] Business Writer's Handbook [Ref HF5726.B874 2003] Handbook for Business Writing [Ref HF5721.B38 1994] High Impact Resumes and Letters: How to Communicate Your Qualifications to Employers [Reference Desk (with other resume guides)] How to Write for the World of Work [Ref Desk HF5721.P39 2000] The Perfect Cover Letter [Reference Desk (with other resume guides)] To the Letter: A Handbook of Model Letters for the Busy Executive [Ref HF5726.B724 1988] B. Encyclopedias Encyclopedia of Business (2 vols.) [Ref HF1001.E466 2000] Encyclopedia of Management [Ref HD30.15.E49 2000] Gale Encyclopedia of E-Commerce [UM Only] Part of the Gale Virtual Reference Library. Provides access to world of Internet commerce. Presents answers to common questions about website development, financing, advertising. Features essays covering topics, profiles of companies, biographies of innovators, and coverage of events and legislation related to e-commerce. C. Other The American Almanac of Jobs and Salaries [Reference Desk] The Amy Vanderbilt Complete Book of Etiquette (Rewritten & Updated) [Ref BJ1853.T83 1995] Annual Reports and 10-K Reports [Microforms Dept.] Business Forms on File [Ref HF5371.B85 1995] Directory of Corporate Affiliations (8 vols.) [Ref HG4057.A219] The Do's and Taboos of Hosting International Visitors. [Reference Desk: HF5389.A98 1990] Gestures : the Do's and Taboos of Body Language Around the World [Ref HF5387 D66 1991] Hoover’s Handbook of American Businesses [Reference Desk] Kiss, Bow or Shake Hands: How to Do Business in Sixty Countries [Reference Desk] Letitia Baldrige's New Complete Guide to Executive Manners [Reference Desk: HF5389.B34 1993] Multicultural Manners: New Rules of Etiquette for a Changing Society [Ref BJ1838.D74 1996] Occupational Outlook Handbook [Most current volume at Reference Desk HF5381.A1 O36] Organization Charts: Structures of 200 Businesses and Non-Profit Organizations [Ref HD38.O738 1996] Tennessee Business Directory [Reference Desk] Ward’s Business Directory of U.S. Private and Public Companies (8 vols.)[Ref HG4057.A575] Who’s Who In Memphis Business [Reference Desk] IV. Government Publications The Government Publications Department, on the first floor of McWherter Library, is a designated depository library for the United States Government and for Tennessee Government. Valuable information produced in print and electronic formats by various federal and state agencies are available here. Staff in the department will assist you in finding and using these resources. You can also get information through their web page at http://exlibris.memphis.edu/resource/unclesam.html. The Occupational Information Network (O*NET) O*NET replaces the Dictionary of Occupational Titles (DOT) as the nation's primary source of occupational information. Occupational Outlook Handbook Federal Jobs Digest Finding Out About Financial Aid ... V. Web Resources You may want to explore web sites using various internet resources or, if you have them, specific URLs. [See Robert Harris's Internet Search Tips and Strategies ] The web sites listed below are examples of the various types of information available via the Internet. America's JobBank Association for Business Communication - Provides links to ABC publications Business Communication Quarterly and The Journal of Business Communication. USAJobs - The official site of the United States Federal Governement and source for Federal jobs and employment information. International Association of Business Communicators (IABC) Wikipedia The Free Encyclopedia Wikiquote Quotes available in every language International Communication Association (ICA) American Communication Association Writer's Write: Business Communications Dining Etiquette (Ball State University Career Center) Etiquette International Tips Ideas for Enhancing Oral Reports (Robert Harris, Vanguard University of Southern California) VI. Course Information Guide to research in McWherter Library Issues in Human Resources 7635 Ms. Stallcup VII. Help from the Library Still can't find what you're looking for? Try Ask A Librarian For additional assistance, you may contact the liaison librarian for Business Communication: Chris Matz Phone: 901.678.8244 Email: cmatz@memphis.edu Related Research Guides Business | Management | Management Information Systems | Marketing | Entrepreneurship Top of Page | Research Resources | Instruction | Reference Department | University Libraries | The University of Memphis Updated December 8, 2004