Who is eligible?
This service is offered to currently enrolled University of Memphis students, faculty, and staff both on and off campus, and Belhaven College, Memphis campus students. All non-University of Memphis users except for Belhaven College, Memphis campus students, including those with library-issued borrowers cards, should contact the
Memphis/Shelby
County Public Library and Information Center or other appropriate institutions
to obtain interlibrary loan service.
What materials can be obtained?
ILL is a library-to-library transaction and is regulated by the Copyright
Law (U.S. Code, title 17) and the policies of the American
Library Association Interlibrary Loan Code. ILL provides access to
most books, journal articles, microforms, conference proceedings, and other
research materials not owned by the University of Memphis Libraries.
Some material may not be available through Interlibrary Loan. This material
includes:
-
Textbooks
-
Any request which may violate copyright limitations
-
Entire issues or volumes of periodicals. Photocopies of specific articles
may be requested.
-
Reference books
-
Rare materials, including manuscripts
-
Bulky or fragile materials that are difficult to ship
-
Audio-visual materials
-
Genealogical material, except when needed for research
How much does it cost?
Interlibrary loan service is offered free to all currently enrolled University of Memphis faculty, staff, and students. The library pays all fees and delivery charges for currently enrolled University of Memphis faculty, staff, and students. However, the average cost to the library is $30.00 per item, so please be judicious in choosing the materials that you request. And keep in mind that if you lose or do not return interlibrary loan materials on time, fines will be assessed to your account through the Bursar's office. Late fees are $1.00 per day, per item, and if the material is lost, you will have to pay for it at a rate to be determined by the library that it came from. Belhaven College, Memphis campus students are charged a nominal fee of $3.00 per item.
How do I submit requests?
Before you submit a request...
Please check local availability in the University's tomCat
online catalog and in online
full text resources. If the ILL staff finds that the University already
owns the item that you have requested, they won't send it to you.
Requests can be submitted two ways - on paper or electronically (although
the paper version may be discontinued soon. Keep an eye on this page!)
The paper forms can be picked up at the Interlibrary Loan office, the McWherter
Library reference desk, or at any of the Branch Libraries. The official
University of Memphis Online Interlibrary Loan Request Forms can be found
at ILLiad.
You can also make requests electronically through any of the FirstSearch
databases.
Please take care to fill out any form as accurately and completely as
possible to prevent any delays in ordering. The more complete the form,
the better your chances are of getting the requested material. If the staff
can't read your handwriting, you may not get your materials! Please avoid
using abbreviations and do include the source of your citation in case
the Interlibrary Loan staff needs to locate additional information to fulfill
your request.
You must use your University of Memphis issued e-mail account when
requesting items!
In August of 2002, the University adopted a new policy that all official
communication will now be sent to your @memphis.edu e-mail account. If
you are accustomed to using a different e-mail account (such as Yahoo,
Hotmail, AOL, etc.), you can have your @memphis.edu mail forwarded to that
account using the University's ID Management System, which can be accessed
at iam.memphis.edu. You will need
a valid UUID and password to access this site. For more information on
the UUID and password, please click here. Belhaven College, Memphis campus students should use your Belhaven College email addresses.
How long does it take?
Usually, it takes 7-10 working days from the time your request is processed
to the time the material is waiting for you at the circulation desk. However,
this length of time is dependent upon many factors - which library has
the material you have requested, how far away they are, whether the material
is currently checked out to another borrower, if it is term paper time
and the Interlibrary Loan Department has an abnormally large number of
requests to fill... Rest assured that the Interlibrary Loan staff will
work their hardest to fill your request as soon as the possibly can.
How will ILL notify me?
You will be notified that your material has arrived and is waiting for
you at the library via your University of Memphis e-mail account. If you
do not know what your e-mail address is, please click here
to go to the University Information Systems Help Desk's page on UUIDs. Belhaven College, Memphis campus students will be notified via your Belhaven College email address.
Where do I pick up my materials?
In most cases, your materials will be waiting for you at the McWherter
Library Circulation Desk. You may pick up your materials any time that
the circulation desk is open and staffed. In order to pick them up, you
will have to bring your University of Memphis ID as proof of who you are.
No
U of M ID, no book/article/dissertation/whatever it was that you requested.
No exceptions. If you do not have an ID card, or would like some more
information about ID cards, please head over to the Identification
Card Information page in the Business and Finance section of the U
of M website.
If you are an Extended
Programs student, you may not have been given an ID, or it may be too
difficult for you to get to the main U of M campus. In that case, arrangements
can be made to have the materials delivered to you. Please be sure to note
on your request forms if you are an Extended Programs student so that we
can accomodate your needs.
Belhaven College, Memphis campus students must present your Belhaven ID to pick up materials.
When are ILLs due back?
When you pick up your ILL materials, you will notice a paper band strapped
around your items. Please do not remove this band. It has the due date
for your item on it, along with other important information. The length
of time that you may have the material is determined by the library that
has loaned it to us, not by the University of Memphis' ILL department.
The time can vary from 10 days to 1 month. If you need more time with the
material, sometimes it is possible to renew it. For more information on
renewal, see the section below entitled Can I renew
ILL materials?.
It is very important that you return ILL materials on time!
If you don't, not only will you be fined $1.00 per day for each overdue
item, but you will be jeopardizing the University of Memphis' relationship
with that other library. They may decide that our users are unreliable,
and that they won't loan us anything in the future. Repeated overdues may
also result in a suspension of Interlibrary Loan privileges for you, the
user.
Please do not put materials borrowed through Interlibrary Loan into
any of the campus bookdrops!
Return all materials (except for photocopied articles, which are yours
to keep) to the Circulation Desk at the McWherter Library. Be sure to hand
them to a person, please do not just leave them on the desk and hope for
the best.
Can I renew ILL materials?
Renewals are done at the discretion of the library that has loaned us the
material in question. If you find that the due date is approaching and
you still need more time with an item, please call Wayne Key in the Interlibrary
Loan office at (901)678-2262, and he will get in touch with the lending
library to see if they will let you keep the item for a little longer.
We cannot guarantee that you will be able to renew everything that you
check out through Interlibrary Loan, but we will try and see what we can
do for you.
Keep in mind that once an item is overdue, it cannot be renewed.
What if I lose or damage materials?
If you lose or damage material ordered through Interlibrary Loan, you will
most likely have to pay to replace the item, a price which is determined
by the library that loaned the item. You will also have to pay whatever
has accumulated in overdue fines, which are $1.00 per day. Repeated loss
or damage to material may result in a suspension of interlibrary loan priviliges.
Please be nice to library books! Be gentle with microforms! Love
your loaned items!
And if you still have questions...
Please feel free to contact the Interlibrary Loan staff. We are here to
help.
Clark Nall
- Access Services Librarian
Regina Cade - Library Assistant,
Lending
Wayne Key - Library Assistant,
Borrowing (books)
Paula Phillips - Library
Assistant, Borrowing (articles and microforms) |
(901) 678-8204
(901) 678-2262
(901) 678-2262
(901) 678-2262 |
|
